Verizon Wireless Trip Planner Helps US Customers Travel Abroad

August 8, 2011 1:59 pm0 commentsViews:

Photo: Internationalmercer.edu

Verizon Wireless has released an online tool that allows customers to plan their travel outside of the United States, offering details about global calling and data plans, country-specific coverage and pricing and device functionality in more than 200 international markets.

The new tool, called Trip Planner, allows customers to provide information about their trip-the destination, length of their stay, services necessary while abroad-and offers country-specific information ranging from international roaming rates and avoidance of unwanted data charges to dialing instructions and information regarding Verizon’s 24-hour global support. Trip Planner also allows customers to create and print a document customized for their itineraries that provides roaming rates for voice, data and text, as well as features and benefits of Verizon Wireless global plans, prior to departure.

“Verizon Wireless is committed to ensuring our customers have outstanding wireless experiences both in the U.S. as well as when they travel abroad,” said John Stratton, executive vice president and chief operating officer of Verizon Wireless.  “That’s why we suggest customers who are planning to travel abroad use Trip Planner to learn about their global options, then call us before leaving to ensure they have the right plans, the right devices and are set to go.”

In addition to Trip Planner, Verizon Wireless has recently enhanced its free text alerts that are sent to customers abroad when their data charges exceed certain thresholds, notifying customers when their global data charges hit $25, $50, $150, $250, $500, $1,000 and additional thresholds of every $1,000 thereafter. More information about how Verizon Wireless customers can use their wireless phones for international travel and manage data usage outside the U.S. is available by viewing the Verizon Wireless video “Tips For Traveling Overseas,”  available on the Verizon WirelessTV YouTube channel and in the Verizon Wireless Multimedia Library.

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