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Serco’s Louis Montgomery on Emerging Trends

Louis Montgomery, Serco

Serco‘s Louis Montgomery spoke to ExecutiveBiz about some of the emerging trends he is excited about in his role as senior vice president of human resources:

There is overwhelming evidence that people are hungry for learning and development, and organizations need to provide opportunities to satisfy that demand,” he said. “Serco has been quite innovative in meeting the need for more training opportunities with an online resource we call the Serco Business Academy. Employees can use the resource 24/7, giving them access to more than  3,000 courses covering a wide variety of subjects,  from basic business skills, like using Excel, all the way up to very high-level technical instruction for earning various certifications. And we’ve made this e-learning resource available on different kinds of personal mobile devices, such as BlackBerries. People entering today’s workforce are technically very savvy, and if we can use that proficiency to help improve skills levels and meet workers’ desires for learning and development, then that’s a significant advance.”

To read the whole interview, click here.

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