Home / Tag Archives: BenchmarkPortal

Tag Archives: BenchmarkPortal

Billy Maynard: Health Net Federal Services Gets BenchmarkPortal, HIPAA Certifications

Health Net Federal Services has received a certification from BenchmarkPortal in recognition of the company’s work to improve its call center operations. “The BenchmarkPortal Center of Excellence certification demonstrates Health Net Federal Service’s commitment to complement the military’s health care system and help ensure we are performing at our highest capabilities and …

Read More »

MAXIMUS Call Hubs Earn BenchmarkPortal Recognition; Bruce Caswell Comments

Six of MAXIMUS‘ customer contact centers in the U.S. have been recognized by BenchmarkPortal as “Certified Centers of Excellence.” MAXIMUS said Tuesday its call centers received the distinction based on criteria such as employee training, operational efficiency and customer satisfaction. “We are committed to delivering high-quality services to our government …

Read More »

BenchmarkPortal Picks 4 MAXIMUS Call Hubs as ‘Centers of Excellence’

Four customer contact centers run by MAXIMUS in Georgia, Texas and Massachusetts have been recognized as Certified Centers of Excellence by BenchmarkPortal. BenchmarkPortal used best practice metrics to choose the recipients of Center of Excellence among thousands of contact centers, MAXIMUS announced Thursday. The contact centers work with the Texas Eligibility Support …

Read More »

MAXIMUS Contact Center Recognized as ‘Center of Excellence’; Bruce Caswell Comments

MAXIMUS’ Michigan enrollment broker services customer contact center has achieved the “Certified Center of Excellence” recognition from BenchmarkPortal for its best practices. BenchmarkPortal awarded MAXIMUS the honor based on a worldwide database containing objective and quantitative performance information from thousands of contact centers, MAXIMUS said Thursday. The Reston, Va.-based firm won …

Read More »