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Tag Archives: Center of Excellence

Billy Maynard: Health Net Federal Services Gets BenchmarkPortal, HIPAA Certifications

Health Net Federal Services has received a certification from BenchmarkPortal in recognition of the company’s work to improve its call center operations. “The BenchmarkPortal Center of Excellence certification demonstrates Health Net Federal Service’s commitment to complement the military’s health care system and help ensure we are performing at our highest capabilities and …

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Shawna Matre of CTC Becomes Certified Safety Professional

Shawna Matre, an assistant safety and occupational health professional at Concurrent Technologies Corp., has passed examinations and met the requirements to become a certified safety professional. She will work to oversee risk management and loss mitigation programs at a corporate level, CTC said Sept. 13. Matre, who joined CTC three …

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Northrop Breaks Ground on Melbourne Aircraft Center

Northrop Grumman has started constructing a new manned aircraft center in Melbourne, Fla. in a move to expand development and production of its products and services, Brevard Times reported Friday. The planned 200,000-square-foot facility is being built at West NASA Boulevard and could add about 550 jobs after its scheduled …

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MAXIMUS Contact Center Recognized as ‘Center of Excellence’; Bruce Caswell Comments

MAXIMUS’ Michigan enrollment broker services customer contact center has achieved the “Certified Center of Excellence” recognition from BenchmarkPortal for its best practices. BenchmarkPortal awarded MAXIMUS the honor based on a worldwide database containing objective and quantitative performance information from thousands of contact centers, MAXIMUS said Thursday. The Reston, Va.-based firm won …

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Acentia Appoints Director for its Center of Excellence

Acentia recently added David Gagliano to the company as director of enterprise architecture within the firm’s Center of Excellence, according to a company announcement. In his new role, Gagliano will oversee operations of  the center in support of the mission critical needs of its customers. He will report to Dr. Tom Woteki, …

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