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Tag Archives: customer service

NCR Receives Second USPS Supplier Performance Award; Stan Ratcliffe Comments

NCR has received a second Supplier Performance Award from the U.S. Postal Service which recognizes the company’s supply chain management and customer service support for post offices across the U.S. The Duluth, Georgia-based company said Wednesday it accepted the distinction June 29 during the 2015 Supplier Performance Awards ceremony and reception at the USPS Headquarters Building in Washington. “NCR takes …

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Parsons Receives Archibus Award for Customer Support; Mary Ann Hopkins Comments

Parsons has received Archibus‘ Best Customer Support and Service Award for 2015 for the company’s program with the Air Force Personnel Center at Randolph Air Force Base on the deployment of the Archibus Asset Management software. Parsons said Tuesday it is one of the awardees honored Saturday at the Archibus Business Partners Awards Ceremony as part of the latter’s Awards …

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Carol Saro Appointed to Eaton Customer Service Leadership Post

Carol Saro, formerly director of customer service for Eaton‘s fluid and electrical distribution division, has been appointed to the same role for the aftermarket division within the aerospace group. She joined the company in 2005, is also a former customer service manager for the conveyance systems division and has also …

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Lockheed Wins 3 Manufacturing Leadership Awards

Lockheed Martin has been bestowed with three 2014 Manufacturing Leadership Awards in recognition of the company’s work to cultivate customer relationships, advanced manufacturing and green practices. The awards from the Manufacturing Leadership Council and Frost & Sullivan are intended to recognize companies and individuals for helping lead the future of global manufacturing, Lockheed announced …

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Triple Canopy Earns ISO Quality Mgmt Recertification

Triple Canopy has been recertified by the International Organization for Standardization or maintaining the company’ss businesses practices regarding customer interaction and service delivery. ISO renewed Triple Canopy’s 9001:2008 quality management system certification, which the company first achieved in 2010,  Triple Canopy said Thursday. The company also holds an ISO 9001:2000 …

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CA Technologies Wins Omega Customer Service Award

CA Technologies has won a customer service award from Omega Management Group Corp. based on results of a satisfaction survey given to CA’s end users. This is the first time CA has won a NorthFace ScoreBoard AwardSM award, which Omega has awarded for 13 years to organizations that score high …

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CenturyLink Chosen by Juniper Networks as Partner of the Year; Emilio Umeoka Comments

CenturyLink has been chosen by Juniper Networks as partner of the year for its sales, customer service, technology, and service contributions, according to a company statement.  “Juniper’s annual partner awards recognize partners from around the world who have demonstrated leadership in driving network innovation in the marketplace,”said Emilio Umeoka, Juniper Networks worldwide partners …

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McAfee Wins Customer Service Award, Finalist for Info Security Award

McAfee has won the Jive Awards’ “Engage Customers” category at the JiveWorld11 conference and the Star Awards’ “Continuous Support Improvement” award at the Technology Service Industry Association conference. The Jive Award recognizes excellence in customer service and McAfee was recognized for its online community forums, which let customers communicate and receive …

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HP Extends Customer Service Agreement With Loan Value Group LLC

HP Enterprise Services has signed a five-year extension of its agreement with Loan Value Group LLC to provide full-scale contact center and customer support functions. LVG is ramping up operations of its Responsible Homeowner Reward program, which provides incentives to eligible homeowners burdened with negative equity to remain current on …

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